You have a contact telephone number in the event of an emergency or another reason. This is located both at the charging point and in the information sheet for the charging point in the APP.

At the points we manage, our incident telephone number can be seen on the information sticker for the charging point, or on the information sheet in the APP.

If the charging point belongs to another operator, you will need to contact that operator or owner of that charging point.

If you have any questions you can contact us at [email protected]. We will try to answer you within 24 working hours.

Don't forget that you can use the "Report status" option from that point if you have problems during charging so that the community is aware of it immediately.